FAQs

About Safety

Yes. We are legit and not a scam. Not only are we an online real doll store, but we are also a top sex doll manufacturer. We have been in the sex industry for over 8 years since 2004. To ensure fast shipping to our customers, we have seven warehouses overseas.
We are confident that we will fulfill our commitment to you. We are committed to building long-term relationships with our customers, not just quick sales.
Our store is also registered and verified through WordPress. We offer secure payment options and SSL encryption on our website. We avoid fraud and ensure your privacy.

 

First, our factories are huge, which reduces supply chain costs, lowers costs, and makes them more affordable for you.
We have multiple warehouses around the world, so all dolls are shipped directly from the factory to the warehouse by sea. Express shipping is not an option. Shipping costs are not included in the final price.
Many doll stores that sell custom dolls ship from China via courier. The final price does not include shipping costs. We are able to offer very competitive prices to our customers. The quality of our sex dolls will not be compromised.

About Order

Yes. If you would like to pay via PayPal, please contact our online support. We accept credit and debit cards, PayPal and many other payment methods.

After placing your order, please allow 1-4 days for consignment. express will receive and ship your package within 3-5 days.
All dolls are shipped directly to you from the nearest warehouse via FedEx, DHL or UPS. This will ensure your dolls arrive quickly.

Step 1 Click “Track your order
Step 2: Fill in your order ID/billing email
Step 3: The tracking number will be displayed along with the courier we used to ship your order (e.g. UPS, DHL or FedEx). Copy the tracking number and visit the following website for more information.
UPS: https://www.ups.com/track?loc=en_US
DHL: https://www.dhl.com/en/Express/tracking.html
FedEx: https://www.fedex.com/fedextrack/

 

During the pandemic (COVID-19), it may take longer to ship packages. Customers complain that tracking information cannot be verified. express sometimes does not update its tracking information. Packages will be delivered on time. You can also contact us via online support. We will communicate with the logistics center and give you feedback first, and we appreciate your patience.

About Sex Dolls

No, you don’t. When we ship, all of our freebies come in a box. Keep in mind that the dolls are often made up to make them stand out in photos, along with random clothes and accessories.

No, at the moment we do not offer any customization services, but it will be available soon in the coming days, so stay tuned.

Yes. The box is completely plain, with no suspicious markings or writing. The only person who knows the details of the order is you.