Shipping and Delivery



We are glad to bring our customers great value and service. You can choose to ship directly from our warehouses in the USA, Canada, Australia, Russia, and Europe for free. Parcels shipped from our overseas warehouse are delivered by UPS, FedEx or other fastest means.


We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


Shipping time varies by location. These are our estimates:

Shipping Country

Warehouse Countries Delivery Time
Los Angeles warehouse
United States
3-5 Business days
Vancouver Warehouse, Canada
3-5 Business days
Sydney warehouse in Australia
3-5 Business days
Russian warehouse
3-10 Business days
European Czech warehouse
Belgium, Luxembourg, Netherlands, Austria, Denmark, France, United Kingdom, Italy, Czech Republic, United Kingdom, Poland, Hungary, Estonia, Latvia, Lithuania, Portugal, Sweden, Spain, Slovakia, Finland, Ireland, Bulgaria, Romania, Greece, Iceland, Malta, Croatia, Germany, Norway, Switzerland
3-10 Business days
European Spanish warehouse
Portugal, France, Italy, Austria, Czech Republic, Denmark, Czech Republic, Denmark, Luxembourg, Netherlands, Belgium, United Kingdom, Hungary, Poland, Slovakia, Slovenia
3-10 Business days
Brazil warehouse
South America
10-20 Business days
China warehouse
10-20 Business days
USA warehouse
15-45 Business days

Please note:

  • We will send the doll to you from the nearest warehouse, except for remote areas and islands.
  • There will be some countries where the freight fee is more expensive (like Hawaii, Alaska ), an additional fee may be required, if you have any questions about shipping, please contact us via online chat or email([email protected]).
  • In some countries such as Canada, Australia, New Zealand, some European and South America import taxes might be required at delivery. The buyer must responsible for it. If you are not sure about the shipping policy of your country, please contact us.
  • We can ship Puerto Rico packages from US warehouses, but additional shipping costs are required about 100 US dollars.


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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